Phone Number

In case you forget your password or cannot sign in for some reason, adding a recovery phone number will let you get back your Zoho account. We strongly recommend you setup a recovery phone number.

Adding a recovery phone number

  1. Login to your Zoho account.

  2. Navigate to the profile tab.

  3. Go to phone numbers on the left panel.

  4. Click add phone button at the top right corner.

  5. Type your phone number and click add phone.

  6. A One-time password (OTP) will be sent to your phone. Enter the OTP at the given text box.

  7. Click verify my phone.

Note:

  • To secure your account, make sure the phone number you use for recovery is not accessed my multiple people. 

  • You cannot use the same phone number as your recovery option and as your two factor authentication.